Group discussion	Chat Room	Time: 10:00 to 21:00
Presentation	10-tip survival kit for professional translators/interpreters	Time: 10:10 to 10:55
Presentation	Understanding Your Client: Is Your Client Always Right?	Time: 10:15 to 11:35
Presentation	How to Sell More: Effective Sales Strategies for Translators and Interpreters	Time: 11:00 to 12:10
Group discussion	Literary Translation Chat	Time: 11:40 to 12:40
Presentation	The Future is Here. Are You Ready To Remain Competitive?	Time: 11:40 to 12:55
Presentation	Translation Project Management, CRM, Budgeting and Competitiveness, Business Strategy	Time: 12:15 to 12:45
Panel	Leveraging voice recognition technology for greater efficiency panel	Time: 13:00 to 14:00
Presentation	How to perform keyword research for web translation	Time: 13:50 to 14:30
Presentation	The beauty of machine translation	Time: 14:05 to 15:00
Group discussion	Audiovisual translation Chat	Time: 14:10 to 14:50
Presentation	"How to be a great Mentor on ProZ.com"	Time: 14:35 to 15:25
Panel	Customer Relationship Management panel	Time: 15:10 to 16:10
Presentation	Tackling the Japanese translation market	Time: 15:35 to 16:20
Group discussion	Sociology of Translators Chat	Time: 15:40 to 16:25
Presentation	Translators as entrepreneurs - how to be enterprising!	Time: 16:15 to 17:10
Presentation	Medical terminology: useful hints on confused terms and pitfalls	Time: 16:25 to 17:15
Panel	Glossary & Terminology	Time: 17:20 to 18:20
Presentation	Is That Translation or Interpreting? The Emerging Market for Hybrid Communication Models	Time: 17:25 to 18:40
Presentation	Find direct clients and run a business that you love	Time: 18:25 to 19:55
Group discussion	Localization issues	Time: 18:30 to 19:10
Presentation	Central European Translation Market Survey	Time: 18:45 to 20:00
On-demand presentation	Getting in the game: How to for translation beginners	Time: 10:00 to 11:00
On-demand presentation	Information System for Quality Assurance in Translation, Education and Management	Time: 16:00 to 17:00

Interesting subjects, good presentations. Thank you!

---

The event was very useful and necessary. Big thanks to organizers and presenters! Looking forward to the next year!

---

Liked the conference, learned new things which is always useful. Thank you!

---

Thank you so much for this day, it was really interesting. I had fun and I learnt new things.

---

Highly motivating and educative! The best forum where translators are able to interact and exchange ideas. Can't wait for next year's event.

---

Excellent event. I learnt a lot. Very well organized.
I was able to watch presentations without any disruption. Congratulation to Proz.com team!

---

Leave feedback → - View all feedback →

Search chat logs

Search:

Chat session: All sessionsAudiovisual translation ChatLiterary Translation ChatSociology of Translators ChatLocalization issuesChat Room

Show my chats only

Chat session is based on session start and end time. There may be some overlap.

Time	From	To	Content
14:38 Jun 26, 2014	POROSDOS: 1938478	All	THANKS. WHEN YOU BUY THE SOFTWARE WHAT CUSTOMER SERVICE SUPPORT COMES WITH IT AND FOR HOW LONG? IS THERE AN EXTRA COST FOR THE SUPPORT AND HOW ABOUT TECHNICAL SUPPORT?
14:39 Jun 26, 2014	POROSDOS: 1938478	All	IS THE SUPPORT 24/7?
14:39 Jun 26, 2014	Roger Marshall: 1630643	All	thanks
14:40 Jun 26, 2014	SDL SteveBarlow: 1649755	All	No problem, My apologies for not being able to assist you directly.
14:40 Jun 26, 2014	SDL_Steve: 1242940	All	@Porosdos Support is available and the cost is dependent on your particular version
14:41 Jun 26, 2014	SDL_Steve: 1242940	All	Support depending on the level is either within one business dasy or 4 business hours depending on the level you take
14:41 Jun 26, 2014	SDL_Guillaume: 1660157	All	@Malang-The TMs arestored on your desktop
14:42 Jun 26, 2014	SDL_Guillaume: 1660157	All	are stored
14:42 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welome Marcos
14:43 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Kenji
14:43 Jun 26, 2014	Marcos Cardenas: 1919683	All	Thanks
14:43 Jun 26, 2014	SDL_Guillaume: 1660157	All	please feel free to ask any question you may have
14:44 Jun 26, 2014	POROSDOS: 1938478	All	DO YOU GET ANY SUPPORT RIGHT AWAY ONCE YOU BUY FREELANCE AND FOR HOW LONG FREE? AND WHAT IS THE COST AFTERWARDS?
14:44 Jun 26, 2014	SDL_Steve: 1242940	All	@Porosdos- Support is available immediately after its paid and is valid for one year
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	You have the option of renewing each year.
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	PSMA is calculated at ca. 20% of list price
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	per year.
14:46 Jun 26, 2014	Marcos Cardenas: 1919683	All	I would like to know if you have solved the issue with Java when you update it.
14:46 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Nadia
14:46 Jun 26, 2014	POROSDOS: 1938478	All	SO YOU DON'T GET SUPPORT JUST FOR PAYING FOR THE SOFTWARE . LIKE THE SUPPORT YOU GET ON SOME OTHER SOFTWARE PRODUCTS LIKE 30/60/90 DAY FREE SUPPORT.
14:47 Jun 26, 2014	Marcos Cardenas: 1919683	All	It's been a common problem encountered by many of us.
14:48 Jun 26, 2014	SDL_Steve: 1242940	All	@Marcos-Thank you for asking about Java.
14:48 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Bianca
14:48 Jun 26, 2014	Roger Marshall: 1630643	All	I agree with this
14:48 Jun 26, 2014	Roger Marshall: 1630643	All	I think support should be available free of charge for such expensive software