Group discussion	Chat Room	Time: 10:00 to 21:00
Presentation	10-tip survival kit for professional translators/interpreters	Time: 10:10 to 10:55
Presentation	Understanding Your Client: Is Your Client Always Right?	Time: 10:15 to 11:35
Presentation	How to Sell More: Effective Sales Strategies for Translators and Interpreters	Time: 11:00 to 12:10
Group discussion	Literary Translation Chat	Time: 11:40 to 12:40
Presentation	The Future is Here. Are You Ready To Remain Competitive?	Time: 11:40 to 12:55
Presentation	Translation Project Management, CRM, Budgeting and Competitiveness, Business Strategy	Time: 12:15 to 12:45
Panel	Leveraging voice recognition technology for greater efficiency panel	Time: 13:00 to 14:00
Presentation	How to perform keyword research for web translation	Time: 13:50 to 14:30
Presentation	The beauty of machine translation	Time: 14:05 to 15:00
Group discussion	Audiovisual translation Chat	Time: 14:10 to 14:50
Presentation	"How to be a great Mentor on ProZ.com"	Time: 14:35 to 15:25
Panel	Customer Relationship Management panel	Time: 15:10 to 16:10
Presentation	Tackling the Japanese translation market	Time: 15:35 to 16:20
Group discussion	Sociology of Translators Chat	Time: 15:40 to 16:25
Presentation	Translators as entrepreneurs - how to be enterprising!	Time: 16:15 to 17:10
Presentation	Medical terminology: useful hints on confused terms and pitfalls	Time: 16:25 to 17:15
Panel	Glossary & Terminology	Time: 17:20 to 18:20
Presentation	Is That Translation or Interpreting? The Emerging Market for Hybrid Communication Models	Time: 17:25 to 18:40
Presentation	Find direct clients and run a business that you love	Time: 18:25 to 19:55
Group discussion	Localization issues	Time: 18:30 to 19:10
Presentation	Central European Translation Market Survey	Time: 18:45 to 20:00
On-demand presentation	Getting in the game: How to for translation beginners	Time: 10:00 to 11:00
On-demand presentation	Information System for Quality Assurance in Translation, Education and Management	Time: 16:00 to 17:00

Great event! Thank you!

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Great event! very encouraging!

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Excellent presentations! Great event, thank you very much!

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I wasn't able to see all the conferences I wanted due to the different time zones but I enjoyed the few I attended! Thank you!

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Great event! I tried to cope as much as possible. Sometimes my little kids were around, hanging around my neck, asking for chocolate milk but I couldn't stop paying attention to the many interesting things that were being presented. Congratulations!!!

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Useful sessions. Thanks!

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Time	From	To	Content
14:53 Jun 26, 2014	SDLsuey: 1613273	All	We do have a 'getting started' community called QuickStart and we man that to handle basic 'getting started' questions.
14:54 Jun 26, 2014	POROSDOS: 1938478	All	CAN YOU ALSO GET FREE SUPPORT BY SUBMITTING A TICKET ONLINE?
14:54 Jun 26, 2014	rubi471: 1360402	All	Hi there!
14:54 Jun 26, 2014	SDL SteveBarlow: 1649755	All	@dudeboss - Are you given an error message code?
14:54 Jun 26, 2014	Tony Bennjamin: 1348907	All	yes
14:54 Jun 26, 2014	SDL SteveBarlow: 1649755	All	@dudeboss - what was it?
14:55 Jun 26, 2014	SDL_Steve: 1242940	All	@Porosdos- Our support team are always willing to help- with or without a contract- however thoose with PSMA will of course have priority
14:55 Jun 26, 2014	Tony Bennjamin: 1348907	All	that is the error mesage: "The project has already been opened in SDL 2011 and added to project list."
14:56 Jun 26, 2014	Tony Bennjamin: 1348907	All	but, I didn't see any project in project list
14:56 Jun 26, 2014	SDL SteveBarlow: 1649755	All	@dudeboss - my apologies, what i mean is, is there an error message number with the window that opens?
14:56 Jun 26, 2014	SDL SteveBarlow: 1649755	All	Hi Marta
14:56 Jun 26, 2014	POROSDOS: 1938478	All	THE PART I WAS WORRIED ABOUT WAS IF I AM ON A TRANSLATION PROJECT LETS SAY AT 3AM IN THE MORNING AND I NEED SUPPORT ON A PROGRAM GLITCH IS THERE A WAY OF GETTING THAT SUPPORT FREE OR WOULD I HAVE TO PAY FOR THE SUPPORT FEE BEFORE HAND?
14:56 Jun 26, 2014	SDL SteveBarlow: 1649755	All	Hi Katherine
14:57 Jun 26, 2014	Tony Bennjamin: 1348907	All	nope
14:57 Jun 26, 2014	Tony Bennjamin: 1348907	All	only that message
14:57 Jun 26, 2014	Katherine Watson: 558993	All	Hi everyone
14:58 Jun 26, 2014	Tony Bennjamin: 1348907	All	Hi Katherin Wa
14:58 Jun 26, 2014	SDL_Guillaume: 1660157	All	Hi Katherine
14:58 Jun 26, 2014	SDLsuey: 1613273	All	The QuickStart community is open 24hrs so you can pose your question at any time and whoever is in the portal will contribute suggestions.
14:58 Jun 26, 2014	SDL SteveBarlow: 1649755	All	@dudeboss - is the file already open in other software?
14:59 Jun 26, 2014	Tony Bennjamin: 1348907	All	no
14:59 Jun 26, 2014	SDLsuey: 1613273	All	There is also a comprehensive set of Knowledge Based articles that are again available online and accessible at any time. These list the known issues and workarounds.
14:59 Jun 26, 2014	SDL SteveBarlow: 1649755	All	@dudeboss - I will just send you a private message to assist you in sorting this issue out
15:00 Jun 26, 2014	POROSDOS: 1938478	All	THANK YOU STEVE. GREAT ANSWERS TO MY QUESTIONS... WHAT IS THE LINK FOR SUPPORT QUESTIONS?
15:00 Jun 26, 2014	SDL SteveBarlow: 1649755	All	Hi there, can i take the email address that is aligned to your account please?