| Pages in topic: < [1 2] | Poll: Have you ever been rude to a client or agency? Thread poster: ProZ.com Staff
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DZiW (X)
Ukraine
English to Russian
+ ...
| Re> dog-eat-dog mirroring | Feb 28, 2018 |
And how vulnerable are we to the predators with good manners when we lose control and go emotional?
That's why all the courteous predators easily take advantage of the fear-ridden, the familiar, the distressed, the unaware, the vulnerable, the politically-corrected, and the needy.
When enough is really enough.
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José Henrique Lamensdorf wrote:
Some agencies apparently consider it "rude" when I want them to take our agreed payment term as seriously as I take their deadlines.
I'm on the same page. I experience the same problem.
| | | | Michael Harris 
Germany
Local time: 19:05
Member (2006)
German to English
Why should you be rude? You can just make your point direct without being offensive, we are professionals after all.....
| | | | DZiW (X)
Ukraine
English to Russian
+ ...
| professional predators after all | Mar 1, 2018 |
Michael, you must not be really rude, because any can turn around your simple words as an abuse or worse. Why, even your silence could be...
I think the very issue is people still cling to the outdated and even harmful 'win-win' style even at their expense. For what it's worth, it appears that polite and tolerant people is an easy prey.
Would one prefer a predator with good manners or any would do--the same?
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Kay Denney
France
Local time: 19:05
French to English
I don't see any point in being rude. Icy polite sarcasm works beautifully, as Christine said.
I might be rude to a potential client agency trying to get my services for next to nothing, but they're not a client and won't ever be.
I remember being told by my boss never to be rude, even to a stupid potential intern, because you never know if they might not wind up working for a big client. Not that he bothered to follow his own rule, but I think there's a certain truth ... See more I don't see any point in being rude. Icy polite sarcasm works beautifully, as Christine said.
I might be rude to a potential client agency trying to get my services for next to nothing, but they're not a client and won't ever be.
I remember being told by my boss never to be rude, even to a stupid potential intern, because you never know if they might not wind up working for a big client. Not that he bothered to follow his own rule, but I think there's a certain truth to that. ▲ Collapse
| | | | Mario Freitas
Brazil
Local time: 14:05
Member (2014)
English to Portuguese
+ ...
| Rude is not the word | Mar 2, 2018 |
I have been very harsh with clients, several times, mainly due to late payments and/or to incompetent revisers. But you can't say I was rude, although I'm sure many of these clients and revisers probably thought I was rude. Being a little aggressive and showing a little disatisfaction is not being rude, and it works just fine, whereas being always nice and polite in these cases is useless.
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