| Pages in topic: [1 2] > | Is there a bug in my Kudoz display?? Thread poster: Cristina Heraud-van Tol
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Hi!
Since 2 days ago, when I go to Kudoz > Answer questions, I get into the Advanced Mode, with all my preferences changed. I then select the questions, languages, etc. that I want to see, select Basic View and Save Settings, but it never happens! It goes into Basic Mode but all the preferences I had just saved do not stay saved, and it automatically chooses others. I've waited for a couple days to see if this was fixed, but apparently the problem persists.
| | | | Amy Taylor 
United States
Local time: 00:30
Italian to English
| Check your cookies | Dec 2, 2008 |
Hi Cristina,
It sounds like you may have cookies turned off, or at least certain ones are being refused. Does it keep you logged in? If not, what browser are you using?
Amy
| | | | Ligia Dias Costa
Portugal
Local time: 07:30
English to Portuguese
+ ...
SITE LOCALIZER
happened to me. I submitted a support request and had two advice:
- Log out; log in and
- Use firefox browser
Did the two and it works perfectly!
| | | | Lalit Sati
India
Local time: 12:00
Member (2010)
English to Hindi
+ ...
| exactly same problem. | Dec 2, 2008 |
Cristina Heraud-van Tol wrote:
Since 2 days ago, when I go to Kudoz > Answer questions, I get into the Advanced Mode, with all my preferences changed. I then select the questions, languages, etc. that I want to see, select Basic View and Save Settings, but it never happens! It goes into Basic Mode but all the preferences I had just saved do not stay saved, and it automatically chooses others.
I am also having exactly same problem.
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Juan Jacob
Mexico
Local time: 00:30
French to Spanish
+ ...
Since yesterday, the second Kudoz questions page is dispalying questions from 10 days ago...
Is it serious, Doctor?
| | | | | Thanks for reporting this | Dec 2, 2008 |
Hello all,
Thanks for reporting this. May I ask those who are having this problem to contact me via support request, with information on the browser and version you are using, to help me look into this furhter? As Ligia mentions, this seems to be working fine in Firefox, and it works fine for me in Internet Explorer as well, so there may be a fix necessary for other browsers. Ligia, if you can specify which browser you were using before y... See more Hello all,
Thanks for reporting this. May I ask those who are having this problem to contact me via support request, with information on the browser and version you are using, to help me look into this furhter? As Ligia mentions, this seems to be working fine in Firefox, and it works fine for me in Internet Explorer as well, so there may be a fix necessary for other browsers. Ligia, if you can specify which browser you were using before you switched to Firefox in your support request that would be great. Thanks for your help!
Best regards,
Jared ▲ Collapse
| | | | Ligia Dias Costa
Portugal
Local time: 07:30
English to Portuguese
+ ...
SITE LOCALIZER
Now, this is a great way to embarass me in front of the community!!!!!
Jared, I haven't the slightest idea which browser I was using.
FYI I have Windows Vista, and then I click on the internet icon and it says Windows Internet Explorer and opens a google page.
I did the Firefoz download and works fine now.
Anyway, I tried to help...
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Hi Ligia,
Sorry about that! It's good to hear you were able to resolve the issue. I'll be happy to look into this further if others experiencing the problem can report this via support. Thanks!
Best regards,
Jared
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Jared wrote: Hi Ligia, Sorry about that! It's good to hear you were able to resolve the issue. I'll be happy to look into this further if others experiencing the problem can report this via support. Thanks! Best regards, Jared
Hi, Jared
Since I signed into Proz in 2003, I've been using Opera and it has always worked perfectly. I've sent a support ticket too.
Thanks,
Cristina
| | | | d_vachliot (X)
Local time: 09:30
Greek to English
+ ...
Juan Jacob wrote:
Since yesterday, the second Kudoz questions page is dispalying questions from 10 days ago...
Is it serious, Doctor?
I'm having the same problem. I press "More>>" and the KudoZ questions I get are only those related to my interest fields. There is a message on top of the screen saying:
"A count has not been made of all terms meeting your search criteria. The number is assumed to be large."
In other words, I cannot see last week's questions. I don't understand why or how can I fix it.
| | | | | Working out the problem | Dec 3, 2008 |
Hello again,
My thanks to everyone who has submitted information on this issue through the support system. The problem is partially resolved, though the search settings are still being lost in certain cases. Sorry for the inconveniences while we get this back to where it was, and thanks for your patience.
Best regards,
Jared
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Jared wrote:
Hello again,
My thanks to everyone who has submitted information on this issue through the support system. The problem is partially resolved, though the search settings are still being lost in certain cases. Sorry for the inconveniences while we get this back to where it was, and thanks for your patience.
Best regards,
Jared
Thanks, Jared, for doing your best. I will tell you when it's definitely solved.
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| Should be working again now | Dec 4, 2008 |
Hello all,
The issues with the KudoZ question search have been worked through, and you should see it working correctly now. If anyone is still having difficulty, please let me know. Thanks once again for your patience.
Best regards,
Jared
| | | | yanadeni (X)
Canada
Local time: 02:30
French to Russian
+ ...
I can't see any more Agree/Neutral/Desagree button/field.
| | | | | So it's not just me? | Dec 11, 2008 |
YaniQC wrote:
I can't see any more Agree/Neutral/Desagree button/field.
I've lost this too, but only for suggested answers - I can still post agrees to references.
I've already submitted a support ticket.
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