IVR

07:17 Jan 26, 2011
English to Arabic translations [PRO]
Bus/Financial - IT (Information Technology)
English term or phrase: IVR
Is it fair to say:
الخدمات الصوتية المسجلة ؟

Context

The following paragraph is included in a document about performing banking operations through the mobile

Reduce operating costs
• Reduce the demand on costly call centers and customer service help desks by going mobile. Using a mobile platform such as SMS text messaging, WAP, IVR or USSD for simple and repetitive tasks such as reminders about payments due or balance requests, Clients could reap cost savings of up to 45% by deflecting half of their calls to an IVR system
magd abdel rahman
Local time: 22:27


Summary of answers provided
4 +1الخدمات الصوتية التفاعلية
TargamaT team
5الاستجابة الصوتية التفاعلية
Yasser Moharram


  

Answers


4 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
ivr
الخدمات الصوتية التفاعلية


Explanation:
http://www.etisalat.ae/index.jsp?contentid=9deaf3cffda6b010V...

www.cgap.org/gm/document-1.9.2764/IT_ivr_ar.pdf

TargamaT team
France
Local time: 21:27
Specializes in field
Native speaker of: Native in ArabicArabic, Native in FrenchFrench
PRO pts in category: 324

Peer comments on this answer (and responses from the answerer)
agree  Eid Ibrahim: You left me nothing, My dear
2 mins
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13 mins   confidence: Answerer confidence 5/5
ivr
الاستجابة الصوتية التفاعلية


Explanation:
خدمة الاستجابة الصوتية التفاعلية

Interactive Voice Response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs.

http://en.wikipedia.org/wiki/Interactive_voice_response


    Reference: http://ara.proz.com/kudoz/english_to_arabic/computers_genera...
    Reference: http://www.ameinfo.com/ar-109752.html
Yasser Moharram
Egypt
Local time: 22:27
Works in field
Native speaker of: Native in ArabicArabic
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